Job Description The Role In this dynamic role, you’ll deliver exceptional customer service, seize opportunities to build strong customer relationships, and inspire a motivated team. Join our team and elevate branch performance while becoming a key player in our community engagements and lead the charge towards success and a lasting impact on our branch's trajectory. In the role you will: Lead a motivated team and drive sales targets by monitoring performance, providing coaching, and supporting team members in achieving goals. Proactively engage customers to understand their financial needs and offer tailored solutions, fostering long-term relationships based on trust and loyalty. Collaborate with specialists and community stakeholders to deliver comprehensive financial solutions and enhance market position. Support operational efficiency and effectiveness through consistent coaching, performance monitoring, and adherence to organizational strategies. Champion change and innovation by leading through transitions, fostering a culture of creativity, and promoting the Beyond Bank values throughout the team. Demonstrate strong emotional intelligence, openness to feedback, and a commitment to personal and team development.