Property Manager - AirBnB (Short Term Rentals)Melbourne, Victoria About the BusinessAt AirKeeper, we're passionate about transforming traditional long-term rentals into five-star short-term rental homes.We lead the way in short-term rental property management, staying at the forefront of an ever-evolving industry with a commitment to innovation and delivering exceptional service.About the roleAre you ready to take your career to the next level?As a key player in our team, you will manage a diverse portfolio of short-term rental properties, onboard new properties, and build meaningful relationships with both property owners and contractors.You'll work closely with the team and support them to resolve escalated queries.This is a hybrid role, giving you the flexibility to work from home one day per week, with the remainder spent at our office in Melbourne.You will have the opportunity to make a real impact by driving excellence in property management, ensuring properties are maintained to the highest standards and keeping owners and guests satisfied.What is on offer? Permanent full-time position with competitive salary package + bonus$1,200 technology allowanceCareer growth opportunity in a growing companyFuel reimbursement for work-related travelBirthday leaveA reward & recognition program that offers extra incentivesA look inside the role: Key Responsibilities: Onboard new properties into your portfolio and ensure compliance with local laws (STRA, etc.)Build strong relationships with property owners during the onboarding process and beyondOversee daily property management, including guest relations, cleaning, and maintenanceMonitor cleaning complaints and take appropriate actions for resolutionBuild strong relationships with cleaners and other suppliersAct as a key contact for escalated guest queries, resolving issues with professionalismManage property revenue, guest feedback, and reviews to ensure continuous improvementConduct weekly property inspections and liaise with contractors to maintain property standardsSupport after-hours and weekend operations on a rotating rosterRequirements: Australian driver's license and access to a reliable carExperience in managing holiday accommodation and platforms like Airbnb and Booking.comReal Estate Certification (or willingness to obtain prior to commencement)Strong communication and customer service skillsAbility to handle conflict and complaints with professionalismCompletion of a police checkWhy AirKeeper?Join a company that offers not just a job, but a rewarding career path with opportunities for growth.With our competitive salary package, benefits like technology allowances, and recognition for outstanding work, AirKeeper is a company that values and invests in its people.If this sounds like the perfect opportunity for you, APPLY NOW by submitting your updated resume and a cover letter answering the following questions:What previous experience do you have that is relevant to this role?Have you been in a similar multitasking role before?What excites you about the short-term rental industry?Why do you think you'd be the perfect fit for this role?What are your salary expectations?Only shortlisted candidates will be contacted, and interviews will be conducted promptly.Don't miss this chance to join AirKeeper and be part of a passionate, innovative team! #J-18808-Ljbffr