About Our Client
Direct Care Resources (DCR) is a leading Southeast Queensland care provider that is committed to providing high-quality child protection, supported independent living, and community access supports where participant care, health, safety, and well-being are our priority. They have been in the industry for over 20 years, and passionate about what they do and how they do it.
Job Description
Reporting to the Board of Directors, this newly created position as CEO will be accountable for steering the operational and commercial leadership of the organisation towards its objectives. The CEO is tasked with not only demonstrating the core values of DCR but also integrating them into every aspect of the organisation's operations. Key areas of priority include, but are not limited to, the following:
* Lead and drive the current digital transformation being undertaken with a significant emphasis on adoption.
* Building strong relationships with both direct and indirect team members, with an emphasis on building trust and a collaborative team environment.
* External engagement with key stakeholders, including interactions with government ministers, the Child Safety Department, key NDIS personnel, and other relevant stakeholders.
* Direct involvement with engaging and supporting clients, including family members, as this position will be operating in a hands-on capacity.
* Acting as an equal partner with the board, the CEO collaborates in formulating strategies from inception to implementation, driving the organisation towards its long-term goals.
In essence, the CEO of DCR will be accountable for not only navigating the complexities of the present but also shaping the future trajectory of the organisation in partnership with the board, while maintaining a strong focus on values, innovation, stakeholder engagement, and strategic leadership.
The Successful Applicant
The ideal CEO for Direct Care Resources will have prior executive experience focusing on digital transformation, operations, and delivering commercial growth. They should possess transferable experience where they have successfully guided businesses through change, delivering commercial outcomes, and ideally have experience operating with a national presence. Furthermore, effective stakeholder engagement, both internal and external, is paramount for success in this role. The CEO should demonstrate the ability to build strong relationships with internal teams, key stakeholders, and external partners to deliver key business objectives.
Equally important is the ability to lead with values that align closely with Direct Care's mission, emphasising integrity, empathy, and excellence in care delivery. The candidate should exhibit strategic thinking abilities, prioritise core business aspects, and maintain emotional resilience. Previous experience providing services to government entities is desirable but not essential.