Welcome to the National Business Institute of Australia! NBIA is a Registered Training Organisation based in Cheltenham, Victoria.We offer Nationally Accredited qualifications in various business areas, including Certificates, Diplomas, and Advanced Diplomas. Our focus is on providing quality online education and training to individuals looking to enhance their skills and knowledge in the business industry and creating industry-ready graduates. Role Description This is a full-time role for a Course Advisor/ Student Support Officer, based at our offices in Cheltenham.The role involves: Supporting the Sales Team with calls, enrolments and related administration. Providing informative Course Advice and answering general questions. Assisting students with the enrolment process. Managing the leads and deals in the CRM (HubSpot) and contacting leads promptly. Efficient completion of administration tasks (including the use of aXcelerate, LMS). Working in an agile, fast-paced, proactive (and supportive!) team. Skills Required: Previous sales and administration experience. High-level Communication and customer service skills. Experience in an RTO or Education sector is a plus, but not essential. Experienced in using CRM and LMS systems (preferably aXcelerate). Strong organisational skills, can prioritise tasks and complete them efficiently within a given timeframe. Qualifications in Diploma or higher. Preferably in business, education or finance. A can-do mindset and keen to learn! Proficient in MS Office. What's in it for you: Opportunity to grow your career with exposure to the ASV Wadeson group. Challenging and rewarding role. Inclusive team environment. Professional Development opportunities. Company functions and opportunities to network with colleagues. Attractive salary and opportunities for growth. The ultimate opportunity to make a difference in people's lives, through education. If this sounds like you and you are ready to step into your career in Education, please apply with your Resume and a Cover Letter. #J-18808-Ljbffr