Dynamic and collaborative work culture within a financial services firm. About Our Client Our client is a respected player in the financial services sector. As a high growth business, their commitment to their customers is paralleled by their dedication to their team. This role offers the chance to play a vital part in overseeing and managing credit operations and policies and take the lead in adding process improvements along the way. Job Description Oversee collections operations to ensure compliance with policies and legal requirements Implement credit strategies and standards to minimise bad debts and financial risks Prepare financial reports and statements for the Accounting & Finance department Resolve customer complaints and disputes in a professional and timely manner Train and mentor collections staff to enhance performance Continually review and improve collections processes and systems Collaborate with other departments to integrate collections with business system The Successful Applicant A successful Credit / Collections Manager should have: A degree in Finance, Accounting, or a related field Proven experience in credit control and collections management Excellent knowledge of collections processes and legal requirements Strong analytical skills with the ability to make informed decisions Exceptional communication and negotiation skills High level of professionalism and integrity What's on Offer Opportunity to take the lead in setting up A positive and inclusive company culture Opportunities for professional growth and career advancement Conveniently located in North Sydney, close to public transport If you're ready to take the next step in your career and contribute to a high growth financial services firm, we'd love to hear from you. Apply today