About the Role These are Fixed Term Positions Dandenong until 15th September 2025 Wendouree and Bendingo until 31st December 2025 Business Support Officers provide high-quality administrative and business support to SRS operational teams and depots. They report to the Team Leader, Business Support, and collaborate closely with Business Support Coordinators, Program Support Engineers, and Team Leaders across SRS. Their responsibilities include managing timesheets, overtime, allowances, labour costing, invoicing, accounts payable, materials ordering, purchase orders, local facilities, fleet administration, office support, stationery, accommodation, travel arrangements, and general administration tasks. They also contribute to strategic business improvements and ensure adherence to DTP policies and procedures through collaboration with their team and the broader SRS Business Support Network. To access the Position Description, please click here Job Description Position Outcomes / Accountabilities The role involves ensuring accuracy and compliance of project, training, timesheet, and leave records with established policies. It includes maintaining a physical presence at depots during work crew activities to manage deliveries and communication. Additionally, tasks include procurement assistance, asset management, administrative duties like FBT and Corporate Card management, and providing comprehensive support to Works Supervisors and Team Leaders in People Operations. Key Selection Criteria To be successful in the role, the ideal candidate will be proactive in seeking opportunities for innovation and continuous improvement, leveraging existing systems to enhance work quality and efficiency. They should possess foundational knowledge in business acumen to understand how back-office policies impact unit operations, identify potential process gaps, and effectively manage projects by prioritising tasks and maintaining accurate records. Additionally, they must demonstrate applied skills in stakeholder management to enhance client satisfaction, resolve issues constructively, and exhibit digital literacy to guide others in using relevant digital tools and understand their impact on daily operations.