Casual Concierge required for a variety of shifts to cover personal and annual leave Support the team at St. Joseph's Mews retirement living appartments located in Hawthorn Competitive hourly rate + casual loading + NFP salary packaging benefits About the role The primary role of the Concierge is to assist residents by coordinating maintenance requests, arranging the collection of pharmacy prescriptions, ordering taxis, responding to medical needs and tending to other lifestyle and hospitality-related requests.In addition, the concierge is responsible for: Ensuring common areas are presented in a neat and tidy manner, reporting any requirements for repairs, maintenance and/or special cleaning Assisting at in-house events and functions Attending to various administrative tasks About you Experience in a customer service, concierge, or reception role, preferably within a hospitality setting.A positive attitude, friendly personality and excellent communication skills.Requirements Responsible Serving of Alcohol (RSA) Certificate First Aid Level 2 Certificate Why VMCH?Because the people we employ make it a great place to work!In addition, VMCH will provide you with: A competitive salary, with salary packaging benefits that can increase your take-home pay.A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave.Employee and family assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.Discounted private health insurance and discounted school holiday care support.A chance to make a positive difference in the lives of older people and the community.A rewarding and supportive work environment, with opportunities for professional development and career progression.About us Here at VMCH our services are as diverse as the people we support.As a for-purpose organisation, compassion, respect, and inclusion aren't just words to us, they guide us in everything we do.While we've been around for over a century, we're always moving forward.We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.If you meet the above criteria and are passionate about making a positive difference in people's lives, we would love to hear from you.To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards.You may also be required to supply an International Police Check.We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.