Apply now Job no: 501961Work type: Full timeLocation: Gold CoastCategories: Customer Service & Retail Retail Supervisor Full-time Salary Movie World, Oxenford, Gold Coast The opportunity: You will be responsible for the daily operations, profit, cost, human resource management and guest experience for the Retail Department. A fantastic role for an experienced and motivated retail professional, you will be supported to run operations of the retail department within a small team and achieve real job satisfaction in driving sales results and growing the retail aspect of the business. Your day to day: Manage and coordinate Retail team members including resource planning, support, mentoring, recruitment and development Work alongside Workforce Planning to manage rosters and pay sign off, using working knowledge of AWU/EBA agreement Monitor and action operational compliance, coordinate appropriate training and set service standards Triage and action day-to-day requests for store communications & tasks from the Head of Retail Escalate and manage business-critical store operational issues to relevant stakeholders Partake in decision making from product selection, pricing, promotions to selling channels Performance management and career development of your teams Stock feedback and inventory management Budget management and financial reporting What you'll bring: Experience in leading large teams Previous budgetary responsibility, with proven results in wage management and sales growth Personnel management experience including performance management, training and rostering Excellent interpersonal and leadership skills appropriate to deal with a range of staff, guests and stakeholders Experience with a multi-site retail operation in a fast-paced environment with at least 50 staff Enthusiastic and reliable, and the ability to work flexible hours and at different locations Strong computer skills across standard office suite software Own vehicle and open driver's license, with the ability to travel between sites as required Experience in SAP, Maximo and Kronos Systems highly desirable Knowledge of SAP is highly desirable Previous Retail industry experience Applications Close: 6th of November at 11:55pm Advertised: 16 Oct 2024 E. Australia Standard TimeApplications close: 06 Nov 2024 E. Australia Standard Time #J-18808-Ljbffr