Join a highly regarded provider of automotive and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.
What's in it for you
* A strong focus on your development and progression with a range of internal promotion opportunities in a growing organisation
* Friendly and supportive team environment with team and social events
* Benefit from the leadership team's wealth of knowledge and experience and their desire to see you succeed
* Supportive and and friendly team culture with a range of social events and
About the Role
You'll join a team dedicated to assessing motor claims and providing an end-to-end service for customers and internal stakeholders. In this role, your responsibilities would include:
* Assess the eligibility of customers' claims for a hire car vehicle
* Make claims determinations based on your previous experience
* Arrange hire car vehicles for customers
* Coordinate the repair of customer vehicles
* Provide a consultative approach and provide end-to-end claim management
* Effectively follow, gather and interpret internal policies, customer information and documentation
Working hours for this position are 8.30am-5pm Mon-Fri. This position requires you in the office 5 days a week.
What You Will Bring
* 1-2 years experience in motor or property claims
* High level attention to detail and ability to follow processes and procedures
* Excellent verbal and written communication skills
* Strong desire to provide a positive outcome for the customer and service their needs
Next steps
If you think you are the right person for this role and are excited to join a team making a positive impact while engaging in fantastic opportunities for growth and development then please apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant at chris.harrison@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.