About the Role
The Receptionist/Administration Officer serves as the first point of contact for the Deanery, providing friendly and professional front-line services to staff and visitors while ensuring smooth daily office operations.
Your Responsibilities
* Meet and greet visitors and manage phone, email, and staff enquiries.
* Interpret and resolve administrative queries efficiently, identifying solutions to problems as they arise.
* Collaborate with the Administration team to provide general and project-specific administrative support, as directed by the Deanery Administration Manager.
* Oversee relevant systems, including room-booking systems, shared resource calendars, and meeting room equipment.
* Assist the Governance Manager with Faculty Executive Committee meetings.
About Us
We are seeking a highly organised and communicative individual who can handle confidential information, liaise effectively with stakeholders at all levels, and maintain professionalism in a dynamic environment.
Requirements
* Completion of a diploma qualification and at least 2 years' subsequent relevant work experience or an equivalent combination of relevant experience and/or education and training.
* Experience in liaising with senior executives and professionals, including handling confidential information, and knowing when to escalate appropriately.
* Ability to work independently and collaboratively with a flexible attitude to work in a multidisciplinary team environment.
* Demonstrated problem solving skills and a proactive approach to identifying and resolving issues using sound judgement.