Your Role as a DevOps Engineer: Our DevOps team seeks a passionate DevOps Engineer who is dedicated to learning both Appspace's Cloud Platform and supporting toolsets to meet and exceed the needs of our Customers, Engineering, and Customer Care teams.You will respond to and resolve unexpected behavior, ultimately solving the underlying root cause.The ideal candidate will be adept at resolving issues and servicing requests, while also seeking opportunities for and executing against our automation backlog.This role requires an understanding of DevOps best practices, experience automating infrastructure deployments, systems administration, high availability, and web technologies.You will work closely with a global team of cloud, product, and service professionals to improve our platform's resiliency and velocity to scale, enhancing our customers' experience with Appspace.By accepting this role, you will have substantial opportunities to grow your DevOps capabilities, take on additional responsibilities, advance your career, and be part of a rapidly growing company.You should be proactive in finding problems or opportunities and delivering solutions.Upon joining, you will work with our teams to get up to speed on our architecture, systems, and practices by shadowing our DevOps Engineers.As your knowledge and experience grow, you'll expand the areas you will participate in maintaining and improving our Cloud Platform and DevOps infrastructure.While focused on DevOps engineering duties, you will also consider customer experience, platform availability, and scalability.Therefore, change control and thinking through the impact of changes, mitigating impact, or scheduling approved maintenance windows are critical steps to our continued success.A Day in the Life of a DevOps Engineer: In this role, you will install, configure, and maintain multiple compute and container instances running various software/service deployments across all operating systems.You will monitor systems performance and ticket queues to analyze and resolve problems associated with various servers, hardware, applications, and software before these issues impact our customers.Maintaining compliance with security standards is critical to ensuring the security of our customers' and internal data.You will assist the team with building, testing, integrating, and deploying software across multiple networks using DevOps and continuous delivery best practices.Successful automation of deployments and processes using languages such as Python is also important when the workload diminishes and opportunities arise.Your daily activities will include:Working closely with development teams and the QA department to identify, assess, and integrate technologies and advanced concepts encompassing the development, refactoring, and re-architecting of systems across our global infrastructure.Maintaining the daily health of development, staging, and production systems and environments, including associated databases (configuration/tuning).Troubleshooting systems and software issues, identifying the root cause of configuration changes or engineering to address them, and implementing solutions across environments.Maintaining and utilizing the build automation system and deployment automation infrastructure.Documenting processes and protocols as they are defined throughout our ongoing growth into new technologies and methods.What You'll Need: Ability to learn and understand new technologies quickly.Excellent communication and collaboration skills.Strong background in Linux; some experience with Windows systems administration is preferred.Experience with automation, configuration management, and Infrastructure as Code (HashiCorp preferred).Experience with popular scripting languages such as Python, Powershell, NodeJS, and/or Bash.Solid troubleshooting experience and ability to follow process workflows to identify faults.Experience with MySQL & MongoDB.Experience with message brokering systems, preferably RabbitMQ.Experience implementing Microservices; familiarity with Kubernetes or another container orchestrator.Flexibility to occasionally attend remote "off-hour" meetings (we're a global team supporting a global customer base).Desirable Skills and Experience: Experience with Build pipeline tools and the Atlassian suite (JIRA, Confluence, Bitbucket/Git, Bamboo, Octopus).Experience with monitoring and alerting platforms, especially StackDriver.Desire to improve your scripting/programming skills.Experience working with cloud providers such as Google Cloud Platform and AWS.A lifelong learner who enjoys mastering new systems, services, models, methods, and technologies.The Perks of Working for Appspace: For all our AUS-based team members, we offer a variety of benefits including competitive salaries, employer-paid medical, dental, and vision coverage, disability coverage, employer-paid life insurance, mental health resources, and a superannuation plan.Additional perks include:Generous PTOPersonal/Carer's leaveFlexible work schedulesRemote work opportunitiesPaid company holidaysAppspace Quiet Fridays (No non-essential internal meetings scheduled)A casual dress work environment#J-18808-Ljbffr