Description Vertiv is seeking to add a highly skilled & enthusiastic Thermal Field Service Technician to our high performing ANZ team based in Perth You will be responsible for startup and commissioning of Vertiv Thermal equipment, field service repairs, maintenance, & technical support to customers both autonomously & in a team. Our Technicians are leaders in the field & have a reputation for providing a high level of customer service by completing service work in an efficient, professional & prompt manner. Who we are: Nearly all aspects of our lives involve the use of technology. It’s how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It’s vital to human progress. Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation. As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers’ vital applications run continuously, perform optimally & scale with business needs. Why Join Vertiv? Collaborative Culture Global Career Opportunities Meaningful & Fulfilling Work Fully Maintained Company Vehicle Provided Inspiring & Caring Leaders in the industry Insurance & Leave Benefits Salary, Perks & Commitments: Base Super Bonus Car Tools Job Responsibilities Carry out commissioning, servicing & fault diagnosis of thermal products & associated equipment Install and maintain critical thermal equipment performing in-house and on-site repairs Carry out site inspections, commissioning & testing of critical power systems by creating documentation & submission reports Provide technical assistance & training to staff, Service Contractors & customers where required Provide support for emergency repairs & rostered standby 24/7 (1 week on – 6 weeks off). Perform Start Up & Site Acceptance testing on units & prepare detailed reports on tests carried out Attend customer service calls & ensure on time submission of reports Provide written & verbal service reports to customers Participate in after-hours call-out work please note: some short duration country work is involved Requirements: Mechanical Trade Certificate (state dependent) Restricted Electrical License Refrigerant Handling License Driver's License is required (may involve visit to remote sites) Overnight or longer trips may be required. Technical knowledge - data centers, telecom, commercial & industrial or similar industries (highly regarded) Proven track record within the Air – Conditioning or other precision cooling industry as a service technician Thermal controls & Networking knowledge Proficiency in Microsoft Office Excellent communication, inter-personal and problem-solving skills. Ability to work collaboratively in a team environment. Ability to multitask and priorities workloads.