About Us JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.We strive to provide our clients with the highest quality service and products, and we believe that our employees are the key to achieving this goal. We pride ourselves on our company culture, which values loyalty, commitment, collaboration, integrity and diversity. We believe every employee brings a unique perspective and skillset and welcome our team members to share their ideas and work together to achieve our common goals and that is why at JAS we believe People Make the Difference!The IT manager for JAS Australia will be responsible to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. Coordinate, direct, and design IT-related activities, as well as provide support for daily operational activities of all users. Will work close with the Director of IT and Regional/Global Team.ESSENTIAL FUNCTIONS: To identify, recommend, develop, implement, and support cost-effective technology solutions.To help define and implement IT policies, procedures, and best practices.To Lead IT operational and strategic planning including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.Evaluate documented resolutions and analyze trends for ways to prevent future problems.Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.Develop business case justifications and cost/benefit analyses for IT spending and initiatives.Implement IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.Develop requests for proposal.Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.Oversee provision of end-user services, including help desk and technical support services.Work with stakeholders to define business and systems requirements for new technology implementations.Direct research on potential technology solutions in support of procurement efforts.Support engineering and software development teams throughout project lifecycles.Manage end user accounts, permissions, access rights, and storage allocations in accordance with JAS Policy regarding privacy, security, and regulatory compliance.Perform network and security audits under the direction of the Network Engineer and the Help desk Supervisor.Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.Create required reports in response to business user needs.Manage and/or provide guidance to junior members of the team.Keep current with the latest technologies.Oversee approved projects.Practice asset management for IT hardware, software, and equipment.Manage local IT staffing (if it is applicable), including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.Establish and maintain regular communications with the organization's executives (MD´s), department heads (OPS, Sales, Finance, HR), and end users regarding pertinent IT activitiesQUALIFICATIONS: Excellent written and oral communication skills.Excellent interpersonal skills.Ability to conduct and direct research into IT issues and products as required.Ability to present ideas in business-friendly and user-friendly language.Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.Highly self-motivated and directed.EDUCATION AND EXPERIENCE: High school diploma or BS in Computer Science or Electrical Engineering and/or 10 years equivalent work experience.Professional Level Network CertificationRouting and Switching or equivalent preferableFluent in EnglishExperience in Microsoft o365Experience in Microsoft Exchange.