Senior Delivery Manager - Fixed Term DurationAt Optus, we have an ambitious goal to be Australia’s most loved everyday brand.As a Senior Delivery Manager, you will lead a cross-functional team to deliver business and technology programs using Agile, hybrid, and Waterfall methodologies. Your focus will be on achieving desired business outcomes while partnering with key stakeholders to ensure successful implementation. This critical role involves engaging with both internal and external stakeholders and coordinating complex initiatives across multiple teams, value streams, and delivery domains.Please note this is a permanent Full-Time role with a temporary duration of 6 to 12 months.Your day in the life of a Senior Delivery Manager at Optus:Lead and deliver complex transformational change initiatives within the Optus consumer division, ensuring value is realised on time and to high standards using various delivery methodologies.Oversee initiatives that may include business improvement, employee, and customer experience enhancements, as well as digital and technology projects.Achieve desired business outcomes by maintaining strong project governance and collaborating closely with key stakeholders, sponsors, squad members, and business leads.Articulate and represent strategically aligned team plans at the portfolio and program levels.Identify and manage delivery risks, develop mitigation strategies, and support change management efforts to ensure successful adoption of new or enhanced capabilities across multiple teams and programs.Manage complex dependencies across the enterprise, including interactions with other programs of work.Complete all required status reports punctually and to a high standard; facilitate executive program steering committees as needed.Participate in, and at times facilitate, quarterly planning sessions, ceremonies, stand-ups, and retrospectives.Collaborate with key stakeholders to identify improvement opportunities and develop robust business cases to gain necessary commercial and business owner approvals.Oversee program finances and budgets, including monthly forecasting and reporting.Foster knowledge sharing and collaboration across multiple teams and programs.Your skills to pay the bills:Proven ability to deliver medium to large-scale and complex initiatives using a variety of delivery methodologies.Strong program delivery, governance, and reporting skills; proficient in MS products and digital tools such as Jira and Confluence. Jira align knowledge would be an advantage.Experience delivering in a fast-paced, customer-focused transformation environment with numerous obstacles and conflicting priorities.Demonstrated success in managing medium to large complex programs in a matrix reporting structure.Ability to articulate and represent plans from multiple teams to ensure strategic alignment.Proven capability to build and maintain relationships with senior leaders, including influencing C-suite executives to drive program outcomes.Excellent communication, analytical, and facilitation skills.Strong commercial acumen with the ability to navigate the business landscape effectively.Formal Project management and Agile certifications.Tertiary qualification in IT, computer science, or a related business discipline.Perks we love at Optus:Competitive salary and performance incentives.Discounts to Optus products and services, and to over 400 retailers Australia-wide.Training, mentoring and development opportunities (ask us about OptusU!).Up to five days of Volunteer Leave per year.A “connected” day for you to use to connect to something you are passionate about.Hybrid ways of working.Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.
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