Join to apply for the Customer Service Administrator role at Novis Healthcare.Are you a problem-solving enthusiast with a passion for helping others?We're on the lookout for our next Customer Service superstar! If you're driven, love tackling challenges, and want to make a real difference, we'd love to hear from you. This full-time role in Lane Cove could be the perfect fit!Who We’re Looking ForCommunication Champ: Whether it’s talking, writing, or just making sure everyone’s on the same page, you’re a clear and effective communicator.Customer-First Mindset: You genuinely care about meeting customer needs and are always looking for ways to provide top-notch service.Problem-Solving Pro: You have a knack for analysing complex issues, finding the root cause, and coming up with solutions that leave customers smiling.Team Player: You love working with others and know that collaboration is key to success.Adaptability: You will thrive in a fast-paced environment where things can change at the drop of a hat.What You’ll DoBe the first point of contact for our customers and manage all customer communications and admin requests through our CRM.Troubleshoot issues and come up with the best strategies to solve them.Process orders through SAP.Foster a collaborative environment to deliver seamless customer experiences.Deliver exceptional service at every touchpoint.What You’ll NeedPrevious experience with a CRM, preferably HubSpot.SAP experience.At least 2 years in a similar customer service role.Exceptional communication skills.Attention to detail.To be eligible for this position, you must be an Australian Citizen or Permanent Resident. The successful candidate will be required to undertake a police check.We would like to thank all applicants for their interest; however, only shortlisted candidates will be contacted.Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesHospitals and Health Care
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