We are seeking a skilled Logistics Coordinator to oversee the efficient movement of products, ensuring on-time deliveries and seamless coordination with suppliers, transport providers, delivery drivers, and customers. This role is ideal for someone with excellent problem-solving skills, attention to detail, and a passion for logistics and supply chain management.
Key Responsibilities
1. Build strong relationships with a national team of drivers
2. Plan, coordinate, and monitor deliveries across the network
3. Manage and maintain partnerships with third-party transport providers to ensure smooth operations, timely deliveries, and proactive issue resolution
4. Serve as the main point of contact for delivery drivers, addressing and resolving escalations efficiently
5. Track shipments and promptly resolve any delivery-related issues
6. Optimize delivery routes and schedules for maximum efficiency
7. Maintain accurate records of shipments, inventory, and logistics data
8. Collaborate with internal teams to align logistics with business objectives
9. Ensure compliance with safety and transport regulations
10. Handle customer service queries and act as the primary escalation point for delivery-related concerns
11. Work with the Freight Administrator to enhance the overall customer delivery experience
12. Maintain a strong understanding of the freight cost matrix across Australia and ensure supplier bills are accurate
About You
1. Demonstrated ability to drive and influence positive change in logistics operations
2. Strong geographical knowledge of the eastern states of Australia
3. Proven experience in logistics, supply chain management, or transport coordination
4. Excellent organizational and multitasking skills
5. Ability to work under pressure and solve problems quickly
6. Strong communication and negotiation skills
7. Familiarity with logistics software and tracking systems (preferred but not essential)
8. A proactive mindset with a keen eye for detail
Why Join Us?
1. Be part of a growing company with a strong industry reputation
2. Work in a dynamic and supportive team environment
3. Competitive salary and career growth opportunities
4. Make a tangible impact on logistics operations and customer satisfaction
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