Reference Number: 202410132/1953 Applications Close: Friday, November 22, 2024 - 5:00 pm The Front of House Coordinator is a key position within the Warrnambool Art Gallery, and integral to the organisations ongoing success. The position is responsible for ensuring a positive visitor experience through: Assisting visitors by answering enquiries about the Gallery, its programs and collections and providing information about facilities Coordination and operation of the Gallery’s retail shop. Coordinate and supervise a roster of casual staff and volunteers. Ensure the Gallery is well presented and safe including general tidying and reporting maintenance issues. Supporting the running of events and activities Contributing to and maintaining social media presence. Support the growth and development of Friends of the Gallery group. So what do you need? An interest in, and knowledge of Visual Arts Previous work experience in retail or a customer service environment Solutions focused with an entrepreneurial and team centred mindset. High level communication skills both verbal and written including the capacity to interact with all levels of staff and the public while maintaining effective customer service and relationship management Diligent in the collection of data and financial reporting The Benefits This is a permanent part time position working a minimum of 56 hours per fortnight, with a salary range between $68,538 to $72,008 per annum (pro-rata) dependant on demonstrated skills and experience plus superannuation. To Apply Questions If after reading the position description you have further questions please contact Aaron Bradbrook, Service Manager – Gallery Director, on 03 5559 4890 or abradbrook@warrnambool.vic.gov.au. Applications close: 5.00pm Friday 22 November 2024. Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check. For more information about the recruitment process, please visit www.warrnambool.vic.gov.au/careers Warrnambool City Council is an Equal Opportunity Employer To view current vacancies visit www.warrnambool.vic.gov.au/careers For details on how to submit your application refer to www.warrnambool.vic.gov.au/how-submit-your-application