A successful candidate will be an organised go-getter with solid experience creating end-to-end experiences that span physical and digital interactions. You are a quick learner, enthusiastic, detail-oriented and collaborative - ready to roll up your sleeves and join a team helping bring human-centred design to the world's most vital industries.
Required Skills
* 6+ years working in UX/UI Design or organisational design departments. At least 2+ years in a design leadership role. The focus for this role will be in UX - UI Design.
* Professional or University-based design experience with a portfolio representing design artifacts and associated projects.
* Demonstrated accountability and adaptability with willingness to readily and voluntarily take ownership of highly challenging tasks and problems, even beyond initial scope of responsibility.
* A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
* Proficiency in design tools such as Figma .
* Expertise in wireframing, prototyping and interaction design.
* Experience conducting user research and usability testing.
* Knowledge of accessibility standards (WCAG) and responsive design principles.
* Excellent communication and storytelling skills, with the ability to present complex ideas clearly.
* Strong project management skills and experience working in Agile or Scrum environment; proficiency in JIRA.
Key Responsibilities
* Frame user & process questions, create plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights for clients to help them understand how to achieve their business goals and objectives.
* Guide clients through IBM & best practice design. Comfortable facilitating working sessions to reach outcomes and be able to articulate the "why" behind design activities to reach business goals.
* Structure information into artefacts like blueprints, journey maps and user flows to allow other squad members to collaborate and aid the storytelling the desired experience to stakeholders.
* Experience in end to end, UX design across the full product development cycle; working in digital product teams and engaging business analysts, architects, front end & back developers etc.
* Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design.
* Lead end-to-end UX design processes, from research and ideation to wireframing, prototyping, and final implementation.
* Develop and advocate for user-centered design principles and best practices.
* Create and maintain design systems and ensure consistency across products.
* Aid in business development, managing demand signals for design services and input into scoping discussions so that it can be delivered right.
* Provide mentorship and guidance to junior designers, promoting a culture of learning and continuous improvement.
Key Qualities/skills to be successful in this role
* Passionate about making complex things simple, working with multiple data points and systems doesn't make you shy away; you lean in and ask "why" and "how might we make this easier." You exude a "let's solve this" attitude and love collaborating with others to get there together.
* You can synthesise different viewpoints and visualise a concept to bring an idea to life. Whether through storyboards, wireframes or a simple sketch to make people see and believe it. Bringing people together is one of your specialities.
* You are a great storyteller, able to explain your problem-solving process and comfortable using numbers to quantify the impact an initiative delivers to users and the business. You don't shy away from metrics and can think quickly to tell a good narrative.