Head of Project and Service Delivery ANZ & SEAThis senior client-facing role is responsible for managing service and delivery across APAC, with a focus on Australia, New Zealand, and Southeast Asia. Key responsibilities include overseeing end-to-end project delivery, driving customer satisfaction, and enhancing client relationships through exceptional service, while identifying upsell opportunities to maximize business growth in smart metering and IoT solutions.
Our client is a large multinational organisation in the Smart Metering industry with a strong presence in ANZ & SEA. With a commitment to innovation and sustainability, our client is recognised for its quality products and exceptional service delivery across ANZ & SEA.
Description Be the first POC for clients, leading project and service delivery across ANZ & SEA, ensuring client success.Develop strategies to enhance delivery and drive upsell opportunities.Collaborate with sales to maximize client satisfaction and growth.Oversee project budgets and timelines to meet objectives.Ensure compliance with industry standards.Mentor the delivery team to boost performance.Conduct regular team performance and progress reviews.Profile A successful 'Head of Project and Service Delivery ANZ & SEA' should have:
Proven experience in project management and service delivery.Strong leadership and strategic planning skills.Excellent communication and collaboration skills.A solid understanding of the industrial/manufacturing industry.Relevant qualifications in project management or a related field.Job Offer Competitive salary package: Estimated AUD 150,000 - 180,000 per year, plus a 20% bonus, plus superannuation.Opportunity to lead and make a significant impact in a large, multinational organisation.Generous holiday leave.A supportive and collaborative company culture dedicated to employee growth and development.We welcome all qualified candidates who are passionate about Customer Success to apply and join our client's team.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ricardo Guerra on +61 2 8221 8143.
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