Contract Full-time Temporary
This pay rate is inclusive of mandatory 25% casual loading
We are looking for dynamic, motivated team players looking for upcoming opportunities in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area!
Expression of Interest - Call Centre Opportunities in Brisbane
Are you a dynamic, motivated team player looking to continue your career in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area!
Location: Brisbane (North and South Brisbane)
About Potential Call Centre Opportunities:
As a Customer Service Representative, you would be a vital point of contact for customers, delivering exceptional service across multiple channels.
Typical Call Centre Responsibilities:
* Providing a positive customer experience during both inbound and outbound interactions
* Investigating and resolving customer concerns or escalating when necessary
* Guiding customers through using self-service portals and troubleshooting as needed
* Handling account updates and assisting with basic finance-related inquiries
What We Look For in Candidates:
We're seeking proactive, customer-focused individuals who thrive in fast-paced environments. Success in these roles often comes from being detail-oriented, able to multitask, and enjoying customer interactions over the phone.
General Requirements:
* Experience in customer service or call centre environments
* Strong communication skills (written and verbal)
* Ability to meet and exceed customer-focused KPIs
* A talent for building rapport and identifying upselling opportunities
* Comfortable navigating different systems with strong data entry accuracy
Interested in Future Call Centre Roles?
If you have a passion for delivering excellent customer service and are interested in potential call centre opportunities in Brisbane, we'd love to hear from you!
Reference number: BBBH241739
Profession:Administration & Office SupportCustomer Service
Company: Hudson Australia
Date posted: 14th Nov, 2024