New Year, New Job. WeAreDigital is a strategic transformation and e-commerce consultancy based in Melbourne, Australia. Our team of 20+ have a relentless focus on making commerce better and easier - every day. We do this by creating seamless commerce solutions on the path to purchase for some of Australia's leading brands and businesses.
We are looking for a talented and passionate eCommerce Project Manager to help us develop, maintain, and continuously improve best-in-class e-commerce experiences on Shopify Plus.
YOUR MISSION. As an eCommerce Project Manager, your mission is to ensure the successful delivery of projects, products, and services and to coordinate multidisciplinary teams based on truly understanding our clients' businesses, goals, and problems, ensuring everybody is aligned on what we are trying to achieve. You will be responsible for planning, organizing, and coordinating your projects from pre-sale to completion. As an important client-facing employee, you would also be responsible for maintaining a standard of premium service, clear communication, and quality relationships.
YOUR PRIORITIES. Co-ordinate multidisciplinary teams to ensure the successful delivery of WeAreDigital projects and services.Manage expectations of all stakeholders including influencing key stakeholders, negotiation on resources and competing priorities, and operating under significant time constraints and loosely defined requirements to achieve goals.Manage, action, and report on the progress of projects, using appropriate quality assurance processes to ensure projects are carried out in accordance with agreed standards, methods, and procedures as well as following a well-conceived project plan.Identify and respond to new and emerging risks and issues that may impact business and project delivery, including budget and time variances.Define and track project milestones while developing, maintaining, and reporting on an overall delivery plan.Maintain financial control of projects and provide accurate financial forecasts.Plan and manage quality assurance on your projects.Manage day-to-day operations of your projects, resourcing, scheduling, task coordination, and prioritization.Maintain a standard of premium service and solid relationships.Nurture relationships with clients and project stakeholders by delivering on our promise and setting transparent/clear expectations.Grow the business through identification of additional opportunities.YOUR REQUIREMENTS. Eligibility to work in Australia.2+ years of agency experience in digital production management.Passionate about staying on trend with new technologies and ways of working.Highly developed skills in planning, estimating, managing, and measuring projects.Comprehensive knowledge of project management with cross-functional teams and agile production methodologies.Hands-on technical experience – either development or application support.A sound understanding of QA.Solid eCommerce experience.Ability to work well under pressure, strong problem-solving abilities, manage workflows, and meet deadlines.Demonstrated expert level written and verbal communication skills.A positive attitude with excellent tenacity and initiative.Australian citizens and permanent residents only, please.
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