Reporting into the Branch Manager, the Administrator – Service Operations will be working on a fulltime basis from our Bunbury office and is responsible for daily filing of jobs, answering incoming customer queries, organising new starters access and uniforms and handling site entry forms.Roster: 5 days on 2 days off (Mon – Fri), 10 Hours per dayLocation: Bunbury, WAWhat you’ll do:Support the field service team by completing site entry forms, managing the field service truck fleet, ensuring accurate inspections, answering calls, daily job filing, and handling customer queries.Organise new starters by arranging access, uniforms, and raising purchase orders (POs).Managing purchase requisitions and overseeing the purchasing process.Handling time capture reporting and organising work scope books.Maintaining archives and ensuring compliance with WesTrac policies.Managing training requirements and conducting safety and contamination control audits.Building positive relationships with customers and internal stakeholders.Skills and Experience:Previous experience working in a similar roleProfessional level of computer literacy and data entry skillsExperience using SAPEffective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearlyAttention to detail and accuracyAdaptability including the ability to perform efficiently in different environments and with diverse tasks and peopleStress tolerance and the ability to maintain satisfactory work standards under pressureOur Benefits:Financial Benefits: Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.Health & Wellness: Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.Culture & Career: Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.Recommend & Spend: Opportunity to receive a referral bonus up to $5000 for applicable roles.Additional Perks: Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.Our Company & Commitment:With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
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