Job Description Job Description ITSM serves as the subject matter expert in ServiceNow platform, Service portal, integrations, reporting, as well as a champion of best practices. The incumbent has extensive knowledge and experience with application development lifecycle, as well as strong technical troubleshooting skills and communication skill. Mandatory skills/experience ITSM Desired skills: ITSM, HRSD, FMS, PKMS Requirements Service Now with ITSM consultant