Highly reputable and trusted community minded bank
Create great experiences and help people achieve their financial goals
Full time position, Tuggeranong location, excellent training provided
IMB Bank is now recruiting for an Assistant Branch Manager (Banking 2IC) to join our Tuggeranong team. This role is ideal for a banking or retail professional who is ready to take the next step in their career, focusing on leadership, operations, compliance and lending.
About the role:
Reporting to the Branch Manager and an integral part of a dynamic team, the key focus areas of the role include:
Helping customers and having conversations with them face to face, over the phone and via our online channels regarding their banking and insurance needs
Exploring new opportunities to find the right financial solutions that may improve their position
Assisting in the completion and management of the branches daily operational and compliance requirements
Assisting with management, coaching and staff development activities
Contributing to product and service initiatives/activities for the team and region
Processing personal loan applications.
About you:
Experience/skills working in either a banking or retail/customer service environment with a proven track record of positive performance and aptitude for learning, technology and business operations
A genuine passion for providing great service and creating positive customer experiences
Commitment to helping customers in their day to day banking requirements and to achieve their financial goals and dreams
Supervisory/team leader experience and want to pursue further development
Thrive in a team environment and show initiative, care and attention to detail in your work
Exposure to consumer lending (but not essential as training will be provided).
About IMB:
IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we’ve doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.
As an award-winning Bank and an Employer of Choice for Gender Equality, IMB offers some benefits such as:
Great training and onboarding
Genuine career pathways and opportunity to accelerate your skills and experience
A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including designated wellbeing days
Friendly and professional team environment
Product concessions
Purchased annual leave
Apply now by following the prompts. For more information contact Felix Edwards, Regional Business Support Manager - felix.edwards@imb.com.au or Emma Wright, Branch Manager - emma.wright@imb.com.au. Applications close October 27, 2024. (Email applications are unable to be accepted).
For internal purposes, the position of Assistant Manager is referred to as "Customer Service Manager".
Code: #1
Location: Canberra
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