Train Guard - Training Program
The ideal candidate prioritizes the safety of themselves and others at work, both physically and mentally.
This role is a paid, six-month intensive Trainee Train Guard program to develop the skills and capabilities needed to become a qualified Train Guard.
You will be an ambassador for Sydney Trains, ensuring thousands of passengers have a great experience by managing safety issues and maintaining smooth, efficient train operations.
Key Responsibilities:
* Provide customer service and physical assistance
* Ensure passengers safely board and alight trains
* Dispatch trains from platforms
* Maintain onboard safety
* Communicate passenger service information via public announcements
About You:
* You're prepared to commit to a long-term career as a Train Guard and a demanding training program.
* You understand that as a qualified Train Guard, you will be rostered for varying shift start and finish times within a 24-hour, seven-day-a-week timetable.
* You enjoy interacting with customers and can tailor your communication style to people from all walks of life.
* You're safety conscious, prioritizing the safety of passengers, your team and yourself by adhering to all relevant safety practices and procedures.
* You're resilient and can remain calm in challenging situations in a fast-paced, changing work environment.
* You have a keen eye for detail and rapidly adapt to new technologies.
About Us:
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do.
We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our workforce is as diverse as the community we serve.