Admin Officer - Outpatient Surgical Services
New
Pay Competitive
Location: Melbourne/Victoria
Employment type: Part-Time
Job Description
Req#: Y7QPJ
Alfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Permanent Part-time (0.6 EFT / 48 Hours)
Managers and Administrative Worker Grade 1
5 Weeks Annual Leave, Salary Packaging & Novated Leasing
About the role:
Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), specialists, and clinicians in Emergency Departments, inpatient units, and other areas of Alfred Health.
This position reports to the Administration Supervisor and is part of an administration team. The administration officer performs a range of administrative, reception, and clerical tasks to support and assist the day-to-day function of the clinics and health service. The Administration Officer is approachable, responsive, and provides professional service to ensure best customer outcomes are delivered.
The job will see you:
Greeting patients, handling referrals, answering phone calls, and booking patient appointments
Auditing and validating wait lists
Supporting clinical staff (Doctors and Nurses) with administrative tasks
Skills & Experience
Essential:
Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
Highly Desirable:
Previous administration experience in a health setting
Desirable:
Sound administrative experience - Hospital environment preferred but not essential
Personable, customer-focused approach, and commitment to high-quality service
Demonstrated ability to plan workflow, prioritize, and delegate to meet deadlines
Understanding of confidentiality and privacy legislation
Understanding of medical terminology
Benefits
Salary Packaging & Novated Leasing through Maxxia
Flexible Health Insurance coverage through HCF Health Insurance
On-site car & bike parking opportunities, Deducted Pre-Tax
Fantastic onsite fitness facilities at The Alfred through ProSport
Child Care Services at The Alfred managed by KU Children’s Services
If applicable, specify specific requirements that you require in the cover letter or CV.
Enquiries to: Luisa Guieterrez, Acting Administrative Supervisor - Surgical Services, email: L.gutierrezLara@alfred.org.au
Please include a Cover Letter to be considered for this position.
Applications Close: 11pm AEST, Thursday 23rd January 2025
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au
About the company
The Alfred Hospital, also known as The Alfred or Alfred Hospital, is a leading tertiary teaching hospital in Melbourne, Victoria.
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