Our client in Rockhampton is a multi-franchise dealership seeking an Assistant Service Manager. This key role will assist with the smooth running of the service department, ensuring operational efficiency and high levels of customer satisfaction.
About the Role
* Support the Service Manager with daily department operations.
* Lead and motivate a team, managing workflow and service delivery.
* Resolve customer concerns and ensure a seamless service experience.
* Monitor department performance and ensure compliance with policies.
Requirements
* Previous experience in a leadership or senior advisory role in an automotive service department.
* Strong communication, problem-solving, and team management skills.
* Experience with dealership management systems.
* A proactive attitude and a current, unrestricted driver's licence.
What We Offer
* Competitive salary with performance-based incentives.
* Opportunities for ongoing professional development and career growth.
* A supportive and friendly team environment.