Job Description - Clinic Administration Officer (EKC00004Q)ABOUT USEKCO Hand Therapy is Queensland’s largest hand and upper limb rehabilitation organization, and we pride ourselves on being a passionate team dedicated to delivering exceptional care. Our skilled team of 46 hand therapists and 15 administrative staff work across 13 clinics in the greater Brisbane area, providing state-of-the-art treatment programs and innovative rehabilitation techniques. We work closely with leading hand and upper limb surgeons and collaborate in joint clinics on a weekly basis. Our diverse caseload includes elite athletes, multi-trauma cases, and the conservative management of tendinopathies and degenerative conditions.ABOUT THE ROLEWe are looking for a motivated and detail-oriented Clinic Administration Officer to join our team at the Ekco Ipswich Clinic on a Full-Time basis (38 hours per week). We would also consider Part-Time applicants, so if you're looking for flexibility, we'd be happy to discuss options. This is a great opportunity to become an integral part of a dynamic team and contribute to the smooth operation of our clinic, ensuring a positive experience for both patients and staff. University students are also welcome to apply!The role is primarily based at our Ipswich clinic, however, there may be occasions where you will be required to assist at our Brookwater location or other clinics as needed.DUTIES AND RESPONSIBILITIESReception and general administration dutiesManaging patient bookings and appointmentsProcessing results and ensuring accurate documentationData input and record keepingInvoicing and managing billing processesHandling general customer inquiries with professionalism and careCANDIDATE REQUIREMENTSA strong attention to detail and a commitment to providing top-quality service to both staff and patientsPrevious experience in a medical/clinical setting or as a receptionist is preferred but not essential – full training will be providedFamiliarity with Best Practice software would be a bonus, but not required – we will train you on the system if neededAbility to handle a variety of administrative tasks simultaneously and meet deadlinesA friendly, approachable manner and the ability to work well within a collaborative team environmentIf you’re looking to contribute to a passionate and supportive team, and have the desire to grow within a role, we’d love to hear from you!WHY JOIN US?Ongoing training and developmentStable, reputable national healthcare provider (part of the global Sonic Healthcare)Paid parental leaveNumerous discounts including travel, gym membership and health insurance optionsNovated LeasingDiscounted fees for various medical services e.g. pathology, radiology and travel healthEmployee Assistance ProgramFocus on corporate social responsibility e.g. fundraising, supporting community eventsHOW TO APPLYAs part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.DIVERSITY, EQUITY AND INCLUSIONAt Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace.We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at inclusion@sonichealthplus.com.au.
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