About Our Company
We are a leading Australian telecommunications provider with a rich history and a strong focus on innovation.
Our mission is to connect Australians with the latest technology and provide exceptional customer experiences that exceed expectations.
Your New Role
We are seeking a highly motivated and results-driven Marketing Customer Engagement Manager to join our dynamic marketing team on a 12-month contract.
In this key role, you will be responsible for developing and executing strategic plans to drive customer engagement and loyalty across multiple channels.
Key Responsibilities:
* Develop and implement comprehensive marketing strategies to engage customers and drive brand awareness.
* Lead cross-functional teams to deliver successful marketing campaigns and projects.
* Analyze customer data and behavior to inform marketing decisions and optimize campaign performance.
* Collaborate with stakeholders to ensure alignment and integration of marketing efforts with business objectives.
* Stay up-to-date with industry trends and best practices in customer engagement and marketing.
Requirements:
* Proven experience in marketing customer engagement with a strong track record of success.
* Excellent leadership and project management skills with the ability to lead cross-functional teams.
* Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.
* Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders.
* Degree in Marketing or related field.
Bonus Points:
* Experience working in the telecommunications industry.
* Knowledge of customer relationship management (CRM) systems and marketing automation platforms.
* Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.