Job Title: Online Fulfillment Assistant
About the Role:
We are seeking a highly motivated and organized individual to join our team as an Online Fulfillment Assistant. This role involves supporting the Online Fulfillment Supervisor, picking and packing online orders, processing and dispatching orders accurately and efficiently, conducting stock replenishment, and providing excellent customer service.
Your Key Responsibilities:
1. Support the Online Fulfillment Supervisor: Collaborate with the supervisor to ensure smooth day-to-day operations and achieve set goals.
2. Pick and Pack Online Orders: Accurately select and package items for online customers, ensuring timely and efficient delivery.
3. Process and Dispatch Orders: Efficiently process and dispatch online orders, minimizing delays and maintaining high-quality standards.
4. Conduct Stock Replenishment: Ensure accurate stock levels by conducting regular replenishments in-store.
5. Customer Support: Provide exceptional customer service, offering product knowledge, advice, and assistance with purchase transitions.
6. Maintain a Safe Work Environment: Promote a safe working area, implementing and evaluating safety practices, improving safety performance, and celebrating achievements.
What We're Looking For:
* Highly Motivated and Enthusiastic Individual: A positive attitude, excellent organizational skills, and ability to prioritize tasks effectively.
* Strong Problem-Solving Skills: Ability to analyze issues and develop effective solutions.
* Excellent Communication Skills: Strong verbal and written communication skills, with the ability to work effectively with colleagues and customers.
* Able to Work in a Fast-Paced Environment: Flexibility and adaptability in a dynamic and challenging work environment.
Physical Requirements:
1. Extended Periods of Standing and Walking: Prolonged periods of standing and walking, requiring stamina and energy.
2. Upper Body Flexibility and Strength: Regular use of upper body strength and flexibility, including reaching, gripping, and lifting.
3. Frequent Reaching and Handling: Frequent reaching, bending, and handling of products, requiring manual dexterity and coordination.
Why Join Us?
Baby Bunting offers a supportive and collaborative work environment, with opportunities for personal growth and professional development. Enjoy benefits like training pathways, team member discounts, paid parental leave, and a focus on employee well-being and safety.
Our Culture:
We value teamwork, inclusivity, and progressiveness, creating a dynamic and supportive work environment where everyone can thrive.
Join Our Team:
If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply.