Business Analyst - South Bank, QLD Job no: 525389NFBrand: Product and TechnologyWork type: Full timeLocation: QueenslandCategories: Information & TechnologyAt Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing - travel!We are seeking a skilled Business Analyst with a strong background in finance and accounting to join our dynamic team. The ideal candidate will excel in identifying and evaluating financial business requirements, streamlining processes, and enhancing technological platforms within our global Enterprise Technology Services (ETS) team. This role demands a keen understanding of financial principles to effectively drive improvements and innovations in our business solutions.Responsibilities:Gather and document business requirements and translate them into functional specificationsDevelop use cases and process flows to support the development of software solutionsConduct stakeholder interviews to understand business needs and pain pointsCollaborate with stakeholders to ensure that project objectives are aligned with business goalsFacilitate communication between business and technical teamsCreate business cases and cost-benefit analyses to support business opportunitiesParticipate in user acceptance testing and ensure that solutions meet business requirementsDevelop and maintain system documentation and training materialsQualifications:5+ years professional experience in a business analyst rolePrevious exposure to financial analysisExperience within travel or other internet-scale environmentsBackground knowledge in discipline areas such as requirements gathering process, design and architectureStrong business acumen and critical thinking skillsKnowledge in business process re-engineering and improvementGood quality documentation skills, both technical and non-technicalWhy Flight Centre?Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan, and more.Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance, and more.Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within.Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.Mental Health: Support and Employee Assistance Program for staff and family.Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.Sustainability: The protection of our environment is essential to the future of tourism; as a leading travel group, we have made efforts to affect positive change to the environment.