Full Time PositionLocation: Port Melbourne; hybrid working arrangementWhat you will be doing:Manage a portfolio of clients, including correspondence from owners, tenants, and contractorsManage client retention; deliver exceptional customer experience and effective conflict resolution strategiesLiaise with Repairs & Maintenance team for quote requests/work ordersPrepare for and facilitate Annual General Meetings, Special General Meetings, and Committee Meetings (agendas, budgets, and minutes)Oversee financial requirements of buildings within portfolioIdentify and promote continuous improvement opportunitiesWhat you need to bring to the role:Previous experience in strata management or related field such as property managementUnderstanding of Body Corporate/Strata Legislation and related regulationsExceptional communication and stakeholder management skillsAttention to detail and strong time management skillsTakes a disciplined approach to personal & work life integrationEmpathic, team-oriented, and eager to develop/enabled othersInitiative and learning focus (growth mindset)What's in it for you?New Business IncentivesTraining and career development opportunitiesSupportive, collaborative, and dynamic team cultureHybrid working arrangementsWellbeing focus including the ability to purchase leave, and a gift of birthday leave!About Us:Smarter Communities Limited is one of the largest community management companies in Australia. Each of our local brands across New South Wales, Queensland, South Australia, and Victoria specialise in strata, body corporate, or community titles management. We manage in excess of AU$30 billion of property and our vision is clear - to provide a stress-free Strata experience so that people and properties thrive.What you need to do now:If this role sounds like the right fit for you, click the ‘Apply’ button now.Your application will include the following questions:How many years' experience do you have as a Strata Manager?What's your expected annual base salary?Which of the following statements best describes your right to work in Australia?How much notice are you required to give your current employer?
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