Case Manager - Journey to Social Inclusion (J2SI)Case Manager - Journey to Social Inclusion (J2SI)Apply locations Geelong, VIC, Australia time type Full time posted on Posted 7 Days Ago time left to apply End Date: March 27, 2025 (20 days left to apply) job requisition id R48910Number of Positions Available: 1ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Why This Role MattersJourney to Social Inclusion is a case management service for individuals experiencing long-term homelessness in Melbourne, focusing on housing, quality of life, and community connection. It offers intensive, individualized support for up to three years, with a model that includes case management, housing access, trauma-informed practice, and skills development. Delivered by a consortium of organizations, it is funded by the Victorian Government’s Early Intervention Investment Fund.We are seeking a compassionate and motivated Case Manager to be involved in long-term case management and service coordination, ensuring high-quality, goal-oriented support for clients in line with TSA’s values and funding requirements.About The RoleThis is a permanent full time position based in Geelong. Salary and conditions are in accordance with the Grade profile SCHADS Award level 5.Key Responsibilities:Manage caseload and provide intensive support, service coordination, and advocacyBuild and maintain professional relationships with clients using assertive engagement techniquesCoordinate case conferences, support, and exit planning with referring agenciesApply Case Management and Trauma-Informed Care FrameworksMonitor program progress, outcomes, and maintain accurate client recordsCollaborate with ACCO and First Nation Workers for culturally safe supportCommit to continuous quality improvement and TSA’s Strategic PlanMaintain links with TSA services and J2SI consortium partnersEnsure alignment with national and state strategic plans and the National Homelessness Stream Model of CareSupport J2SI research, build relationships with local agencies, and attend network meetingsImplement continuous quality improvement (CQI) initiatives and enhance trauma-informed care practices.About You:EssentialAppropriate degree qualification relevant to the delivery of community services e.g. Social Work, Psychology, Occupational Therapy or equivalent. Candidates with Diploma qualifications and outstanding relevant experience may be considered.Demonstrated experience in case management (anticipated likely 1 year of recent experience).Relevant experience working in the community service sector.Proven ability to restore relationships with people experiencing vulnerabilities and history of complexities in areas such as adult homelessness, alcohol and other drugs, mental health, disability, and family violence.Ability to work effectively in an outreach capacity.Sound knowledge of various theoretical frameworks and strategies applicable to working with clients with complex needs.Proven ability to effectively manage challenging behaviours and respond to crisis situations.Ability to participate collaboratively and constructively within teams of peers, staff, and other stakeholders, as well as initiative and effective personal judgement when working alone.Strong alignment to TSA ValuesA current and valid Working with Children’s CheckA valid Victorian Driver's license.DesirableExperience in assisting clients to navigate different service systems to meet their needs.Knowledge of recovery principles and the ability to apply them in broader casework practice.Knowledge and skills to work assertively with clients.Specialist experience in a mental health and/or drug and alcohol setting.Knowledge of trauma-informed practiceWhat we offerAs a registered NFP we offer our eligible employees real and meaningful benefits such as;NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)Health, fitness and financial discounts / benefits;Paid parental leave - 12 weeksStaff store discountUp to 8 weeks leave per year through our purchase leave schemeUp to 5 days paid leave per year to ‘volunteer’ in a TSA program or activityPurpose driven career with positive social and sustainable outcomesEmployee Assistance Program - Independent confidential counselling service;Opportunity for career development;An inclusive culture of dedicated, passionate and professional team membersChaplaincy servicesPositively supporting and impacting the lives of others through your career contributionHow To ApplyWe are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.Applications will close as soon as a suitable candidate is secured.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration
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