Retail Sales Associate * Full time working hours, annual salary review, ability to buy leave * Full training provided, on-the-job skill development, career growth program * Walking distance from buses and trains, supportive team & leaders Engage with customers to understand their hearing needs, explain the features and benefits of various hearing models, manage the sales process.What's in it for you: * Ongoing professional development and career opportunities across the Bay Audio Group * Access to employee benefits across X brands * 'We Love Your Work' recognition program.Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.* Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year.What you'll be doing * Delivering a world-class customer experience by proactively engaging with customers, understanding their needs, and matching them with the right products and solutions * Demonstrating and explaining the features and benefits of our premium audio products to help customers make informed purchasing decisions * Processing sales transactions accurately and efficiently, ensuring a smooth and seamless checkout process * Maintaining a tidy and visually appealing store environment, ensuring all products are well-stocked and displayed to the highest standards * Actively contributing to store sales targets and KPIs through your excellent selling skills and product knowledge What we're looking for * Previous experience in a customer-facing retail or sales role, preferably in the consumer electronics or audio equipment industry * Excellent interpersonal and communication skills, with the ability to build rapport and connect with customers from all backgrounds * A genuine passion for technology and audio equipment, with the ability to discuss product features and benefits in an engaging and informative manner About usBay Audio Pty Ltd is a leading retailer of premium audio equipment and accessories, with a growing network of stores across regional NSW.Established in 1985, we pride ourselves on our exceptional customer service, extensive product knowledge, and commitment to delivering the best possible audio experiences.Join our team and be a part of our continued success story.Grow Your Career with Bay Audio: Join Our Commitment Rewards Program At Bay Audio, we believe in recognizing dedication and fostering career growth.All active front-of-house employees can participate in our Commitment Rewards Program—a pathway to earn significant bonuses as you achieve key milestones.Rewards Include: * 6-Month Milestone: $2,000FT: gross bonus based on role and performance.* 1-Year Anniversary: Additional $4,000 bonus.Be part of a team that rewards your commitment.Your journey to success starts here!