Part-TimeParking is availableBrighton VICAudioHearing is an audiology clinic that specialised in hearing assessments and hearing aid fittings.As a private clinic, that is also a government-accredited service provider, we are passionate about enhancing people's quality of life.We are currently seeking a positive, friendly and highly motivated person who is a customer service pro and sales administrator superstar, with a mature, caring and compassionate nature.Your main duties will be:Meet, greet and attend to clients in a friendly and caring mannerBuild rapport and engage with clients, ensuring they are receiving the best experience by delivering exceptional customer serviceReception duties including answering the phone, setting up appointments and billingShowing initiative and taking a proactive approach in best supporting the business including the needs of Audiologists.Maintaining records management systemCommunicating with clients who are due for appointments via email and phone and encourage them to book appointmentsBuild and manage relationships with GP Practices, Health Care Providers and Aged Care Facilities.Any other day to day office administrative duties as required and oversee day to day running of the clinicMaintaining a well-groomed and business like appearanceTo be successful for this role you must possess the following:Professional presentation and strong customer focusMature, Reliable, friendly, happy and compassionate natureConfident communicator that is good at building relationshipsThe ability to use initiative, problem solve and identify improvement opportunitiesExcellent written and verbal communication skills and professional phone mannerExcellent attention to detail, highly organised and ability to manage multiple tasksPrevious experience in a front line or call center sales, customer service and administrationIntermediate PC skills and ability to learn quicklyResults orientated with strong sales skills and ability to meet targets.If you believe you have the attributes to be an integral part of the team, please submit your application including a cover letter and a current CV.While we really appreciate all applications, only shortlisted candidates will be contacted.Job Type: Part-timeExpected hours: 7.5 per weekSchedule:Day shiftWork Location: In person#J-18808-Ljbffr