Newly created role working with an industry leading Australian brand - exciting and highly rewarding period of company growth ahead What we’re looking for Due to extraordinary business growth, Graphic Art Mart is seeking a hard-working individual to fulfil this newly created dual role, encompassing both customer service and storeperson duties. Joining the legendary Mt Waverley team, this is a chance for someone with a strong work ethic and an upbeat attitude, looking to secure a long-term and stable career. Your new role In this full-time permanent position, you will be responsible for providing efficient customer service to our large and varied customer base, as well as assisting in general warehouse operations. Within this dynamic role, you will: Action customer requests and enquiries face-to-face, over the phone, and via email regarding pricing and product information. Coordinate between departments to ensure orders are completed and dispatched correctly. Build and maintain relationships with existing clients, and inactive customers and prospects. Perform general day-to-day warehouse duties including receiving, storing, and dispatching stock. Use internal systems to accurately provide resolution of customers’ enquiries, quotes, and orders. Ensure the warehouse is maintained in a clean and orderly manner. Your new company Graphic Art Mart is a national supplier of sign, digital, and display solutions. We have been supporting Australia’s graphics industry for over 50 years with high-end brands, reliable product information, fast deliveries, informative workshops, and exciting events. We’ve come a long way but there’s plenty ahead of us, and we are looking for motivated individuals to continue the good vibes and work with us over the long term. Graphic Art Mart’s parent company, MM Plastics, rewards their staff through a generous profit share scheme ( a share in the Company’s profits $ based on business success and individual contribution ), as well as exciting career progression opportunities. With a strong client-focused mindset, this company values a fun and vibrant team culture. For more information, visit: https://www.mmplastics.com.au/ What you’ll need to succeed You’re an upbeat and personable professional with experience in customer service and/or warehouse operations. A real team player, you’re always prepared to jump in and do what it takes to deliver premium customer service and help out wherever you may be needed. Your high attention to detail and strong time management is second to none. With a “can-do” attitude, you are more than happy to move around on your feet all day and can safely lift boxes up-to 23kg without assistance. You have full Australian working rights, as sponsorship will not be offered for this role. Join our team Discover a career that is challenging, supportive and inspiring – work and grow with us If this sounds like the workplace for you, we’d love to chat, so go ahead and apply now with your resume and cover letter. Alternatively, if you’d like to find out more about this opportunity and/or Graphic Art Mart, please contact Skye at Allan Hall Human Resources on 0482 099 582. Please note, only successful candidates will be contacted for the next stage of the recruitment process. Thank you for understanding.