Opportunity Overview:
An exciting, permanent opportunity has become available for a Healthcare Intelligence Analyst.
This role can be based in Sydney or Melbourne and reports to the BI Operations Governance and Quality Manager.
The Data Governance Lead will improve Bupa's data maturity across health insurance data teams.
The immediate expectation is to ensure that appropriate risks, controls, and governance are applied to all data assets within the department.
Once established, the DG Lead will work with senior stakeholders to implement best practices into all data teams in the health insurance business unit.
The role requires a collaborative, value-driven individual who deeply understands complex technical environments and toolsets.
As an Information Asset Steward, you will navigate working in complex, ambiguous, and challenging situations while acting as the liaison across GMs and Heads of to ensure strong governance across HI.
Key Responsibilities:
* Be accountable for Data Governance deliverables across HI Data Teams
* Influence and implement data governance best practices across HI Data Teams
* Ensure stakeholders have a consistent experience with data and reporting
* Develop and implement Governance KPIs to improve data quality, accuracy, and literacy throughout the Health Insurance Business Unit
* Conduct data quality assessments for data assets responsible
* Audit HI Data Teams' Risk and Governance Controls and provide recommendations to uplift data processes and mature Bupa's data practices
* Create and maintain Data Quality Management Plans
* Manage information assets, ensuring they are accurately stored and maintained within Bupa's systems
Requirements:
* 5+ years of experience in working on complex information projects and programs of work
* Proven experience in building strong relationships with senior stakeholders using influencing skills to implement risk and governance controls into multiple teams
* 3+ years of technical experience in data governance
* Expertise in technical stack (SQL, SAS, Power BI, ADB)
* Experience conducting training sessions and Governance Workshops
* Experience in agile delivery projects/programs and use of ADO boards
* Experience working with data/information systems and tools
* Knowledge of Azure data platform and Databricks technologies (highly favored)
* Architectural or design experience (highly favored)
* Strategy experience (highly favored)
About Us:
Bupa has a strategic goal of being the most customer-centric digital healthcare organisation, with the use of data as an explicit pillar of this strategy.
The program pillars include:
* A Customer-Centric Focus - Bupa aims to grow our data products, the data that people have access to, and the utilisation of data as a strategic asset that drives our Connected Care, Core Modernisation, and other strategic change agents
* Data Access and Democratization - Ensuring everyone has access to and can understand the data Bupa holds; reducing barriers to entry and making the complex simple for people who want to leverage our data assets
* Support for Access - Help leaders in ensuring easy access to data for people they work with
* Empowerment - Enabling business people to do their role as owners, stewards, and leaders
* Delivery & Customer Value First - Treat data as an asset to create value for customers and remove barriers to achieving compliance, risk, or other barriers to value
What's in it for You?
As well as a competitive salary, a range of Bupa benefits and flexible working/work from home, you'll be challenged and encouraged to innovate.
You will collaborate strongly with colleagues who are committed to delivering exceptional experiences.
We trust, respect, and consider everyone, knowing your difference will make the difference.
Other benefits include subsidies on our health insurance, travel, car, home, contents, and pet insurance products as well as Bupa services such as Dental and Optical.
You can also access a 'People First' wellness program which provides a range of services such as health coaches, annual skin checks, and flu vaccinations, assistance with nutrition, mental and general well-being guides, and product discounts.
You'll feel happier & healthier working at Bupa.