At Paragon Medical Plus Dental Centre, we take pride in being a leading healthcare facility in Modbury, conveniently located a few metres away from Modbury Hospital. Serving as a primary hub for various health services, our medical centre offers GP consultations, dental care, and specialised treatments. Our mission is to provide the Adelaide community with convenient, accessible, and comprehensive healthcare.About the role:We are seeking an experienced and dedicated Medical Receptionist to join our team on a full-time basis. This is an opportunity for an enthusiastic person with excellent communication skills and customer service experience to be part of a friendly, supportive and dedicated team.Key requirements:Knowledge of Practice Management Software (Best Practice is preferable)Ability to prioritize and multi-taskGood organization and communication skillsExcellent telephone mannerAbility to keep calm and work in a very busy environmentWillingness to take initiative in challenging situationsA positive and enthusiastic attitude that will exceed expectationsExceptional customer service skillsAbility to develop and maintain a strong rapport with practitioners and patientsScope of work, but not limited to:Appointment bookingsAnswering telephonesPatient Billing, Receipting & lodgment to MedicareScanning documentsEmailsFiling & archivingBanking reconciliationAssist in general clerical / administration tasks, as requiredEssential selection criteria include:Previous experience as a Medical Receptionist or similar administrative roleUnderstanding of the Medical Benefits Schedule and online claimingProficient computer skills with prior experience using medical billing/appointment softwareApplication process:Apply via email to pm@solitaire.team, and please include a brief Cover Letter and Resume with two current Referee contact details for a confidential discussion.Just to let you know, only short-listed applicants will be contacted/invited for an interview.
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