Resource Industries Support Representative Company: Hastings Deering (Australia) Ltd This exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. This is a permanent, full-time role located out of our Mackay office. Responsibilities: Promote and adhere to all safety requirements on site and within the workplace.Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc).Promote consistency by being a centralized point of contact.Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training.Create, implement and execute sales and account strategies.Maintain and increase our market share of parts and service.Communicate and manage challenges affecting fleet performance and satisfaction.Manage, document and resolve customer issues and enquiries. About You: Trade Qualified or established technical aptitude.Demonstrated customer management experience within the mining industry.Experience in mining, mining services or heavy earthmoving industries.Strong commitment to Safety and continuous Improvement.Proactive approach to sourcing solutions.Positive attitude to developing the business through a team approach. About the Benefits: A rewarding career with diverse opportunities.A competitive remuneration package.Commission structure.Support vehicle provided.Salary Continuance Insurance.Employee Assistance Program for employees and their families.Discounts on private health, vehicles, travel and more.A culture of inspiration, innovation, collaboration and execution.Ongoing training & support to further your career.Annual salary reviews. How to Apply:For any enquiry about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middleton@hastingsdeering.com.au. Current staff members are required to advise their line managers before applying for this role.
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