Aspira Carolina Retirement Living
We're seeking a compassionate and dedicated Concierge to join our team at Aspira Carolina. In this role, you'll create meaningful connections with residents and their families, enhancing their experience and well-being.
About the Role:
You'll be responsible for providing exceptional customer service, responding to resident and visitor enquiries, and promoting a positive atmosphere in our community.
* Key Responsibilities:
* Respond to all resident and visitor enquiries in a diplomatic manner, utilizing problem-solving and complaint resolution skills.
* Promote excellent customer service in all personal interactions.
* Greet all visitors and ensure their needs are addressed in a pleasant and unhurried fashion.
Requirements:
* You must be compassionate and dedicated to meaningful work that supports seniors in living life fully.
* You should have strong customer service skills and the ability to effectively communicate with residents and staff.
* You should be proficient with MS Office, specifically Excel, Word, and PowerPoint.
About Sienna Senior Living:
We're a purpose-driven organization committed to creating an inclusive environment where all team members and residents feel like they belong. We offer a range of programs and benefits that support team members' financial, personal, and professional growth.