As a seasoned architect, you will be the CNS Customer Solution Lead for Optus.
Key Responsibilities
* Act as a trusted advisor and technical leader responsible for designing, developing, and providing thought leadership on the CNS portfolio.
* Develop a deep understanding of customer challenges, strategies, and current telco/IT infrastructure.
* BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH CUSTOMER STAKEHOLDERS, INCLUDING SENIOR LEADERSHIP.
* Articulate Nokia's value propositions to address customer priorities and perform consultative selling.
* Identify and address latent customer needs by evangelizing possible solutions.
Qualifications
* 15+ years of experience in telecommunications, with a strong focus on CNS Core Application domains.
* Proven track record in designing and delivering complex, multi-domain solutions for telco operators.
* Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfillment solutions.
* Proficiency in cloud-native architectures, AIOps, and automation frameworks.
Key Performance Indicators (KPIs)
* Pipeline & Order Intake (OI): Drive growth in assigned customer segments.
* Solution Quality: Deliver high-quality, scalable, and innovative solutions.
* Customer Satisfaction: Achieve measurable improvements in customer engagement and satisfaction.
Technical Expertise
* Exceptional domain knowledge in at least two or more OSS, Mobile Voice/Data Core, AIOps, Security, and autonomous operations.
* Strong technical and business acumen with the ability to map customer challenges to Nokia's solutions.
About You
* Having strong stakeholder relationships with the operator community in the account will be an added advantage.
* Excellent communication and presentation skills.
* Ability to travel within the region as needed.
What We Offer
* Nokia's offerings remain market-relevant and innovative.
* Staying updated on industry trends and competitive solutions.