Loan Processor/Mortgage Broker AssistantJabsons Finance is an award-winning Finance Broking Business based in Melbourne’s South-eastern Suburbs. Having recently been recognised as one of Australia’s Top 25 brokerages, we are looking to grow our team.Jabsons Finance helps hundreds of families, individuals and businesses achieve their financial goals each year. The team have built a reputation around market leading efficiencies and strong customer service. Our efforts to go the extra mile for our customers has resulted in frequent industry awards and nominations.Jabsons Finance is proud to be recognised as an MPA Mortgage Employer of Choice, reflecting our commitment to fostering a supportive and rewarding workplace for our team.The Role:The Loan Processor/ Mortgage Broker Assistant plays a crucial role in managing the relationship between the lender and client after the settlement of a loan. The role works closely with both internal teams and clients to provide exceptional service and maintain a positive client experience during the loan application process. The result of their work would be efficient, one touch loan applications, as well as customer satisfaction resulting in repeat and referred business.This is an excellent opportunity for a candidate looking to grow their career in the finance industry and learn from one of Australia’s top brokers. If you are enthusiastic, friendly and have a professional "can do" attitude then this is the job for you! We look forward to welcoming the right applicant to our team!Your duties will include, but are not limited to:Communicating with internal teams, clients and lenders;Reviewing financial documents;Data entry and integrity;Problem solving and problem resolution;Ensuring all loan files are compliant;Loan pricing;Ordering valuations and credit checks as required;Collaborating with colleagues and team mates.The Candidate:The ideal candidate should possess:A positive and proactive attitude;Knowledge of commercial, mortgage and personal lending products, interest rates, and industry regulations;Proficiency in handling a demanding workload and performing effectively in high-pressure situations;Capability to prioritise and manage multiple competing tasks;Proactive thinking skills;Dedication to delivering exceptional customer service;Participation in continuous process improvement efforts;Exceptional attention to detail and proficiency in data verification;Strong communication skills, both written and verbal;Cultural sensitivity and an understanding of diverse client backgrounds;Ability to work independently and collaboratively as part of a team.Highly desirable but not crucial:Loan packaging and processing experience;Knowledge of mortgage products, interest rates, and industry regulations;Certificate IV in Mortgage Broking;Broking or Parabroking experience;Loan Market MyCRM, Broker Engine and ApplyOnline experience.The Salary:$70K to $80K Base + Super + Annual discretionary bonus.The Benefits:Being a member of one of Australia’s top brokerages;Office at Chadstone, the Fashion Capital;Access to daily Barista made coffee at no cost;Monthly team outing;Attending Industry Award Functions.Application Process:We welcome prospective applicants to forward over their resume and cover letter. The cover letter is mandatory for any applications to be reviewed. We want you to highlight the below points/questions in PDF format by following the ‘apply here’ link below:Tell us a little about you. (Hobbies, Interests, Goals, etc.)Why you believe you would be a good fit in this role?What is your drive and ambition to be part of our team?Why do you have a passion for property?What are your goals from this role?Unfortunately, due to the limited resources, only shortlisted candidates will be contacted. We appreciate all candidates that apply and wish you all the luck.Note: This job description is a general outline of the key responsibilities and qualifications required for the role of a Loan Processor/ Mortgage Broker Assistant. Actual job duties may vary depending on the specific requirements and practices of the hiring organisation.
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