Add expected salary to your profile for insightsLooking for a job with flexibility and amazing growth opportunities? Crunch Fitness is hiring! Our No Judgements philosophy creates an inspirational culture dedicated to providing exceptional experiences for our members. We believe in fostering a positive environment where both our team and members can thrive.Crunch Fitness in Hoppers Crossing is seeking a casual Membership Sales Representative to deliver excellence in member experience and business operations.About Us:Crunch Fitness is a global brand with a No Judgments philosophy, it's our everyday mantra that drives us to create a welcoming community for everyone. Our clubs, designed to offer everything under one roof, are well invested in and are massive in size, have a culture of fun and inclusivity, and are serviced by high performance teams who have a passion to succeed.On a mission to grow, we’re looking for passionate and driven people who want to join our Crunch family and grow with us.Role OverviewAs the Membership Sales Representative (MSR), you will be the face of Crunch Fitness and contribute to the success of our club. Your focus will be on delivering outstanding member experiences and ensuring high service and sales standards. You’ll collaborate closely with your team to achieve membership growth and elevate our club’s performance.Member ExperienceWelcoming members at all touchpointsHandling inquiries, complaints and feedback professionallyFostering engagement through personalized interactionsMaintain club rules and policiesSupport key services like Rest and Recovery, Personal Training, and Group FitnessTeamworkCollaborate with team membersCommit to training compliance and on-going learning and developmentEnsure compliance with operation systems and proceduresEngage with potential members to understand their fitness goalsFollow through on execution of SMART plansFocus on member retention and referralsWhy join the Crunch fam?Competitive salary and benefitsComprehensive on-boarding and learningRecognition and rewardsPersonal mentoring from the Senior Leadership TeamDevelopment for career progressionWork-life wellness programOpportunities to participate in Crunch community projectsQualities and ExperienceEngaging with people in a fast-paced sales and service environmentProven ability to drive goalsPassion for changing lives through health and fitnessHow to ApplyIf you’re passionate about delivering exceptional member experiences and driving business growth, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re the perfect fit for the Membership Sales Representative position.
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