Ready to Elevate Your Career in CRM and Marketing Leadership?Are you a customer-focused, data-driven leader with a passion for driving marketing excellence and creating meaningful connections?
Join 4WD Supacentre, the home of the much-loved Adventure Kings brand, and take the next big step in your career as our CRM Manager!About Us4WD Supacentre is the home of the much-loved brand Adventure Kings specialising in outdoor recreation and lifestyle products.
As a fast-growing, customer-centric business, we are redefining what's achievable, and we need passionate leaders to help drive our exponential growth.About YouWe are seeking a hands-on CRM Manager who thrives in dynamic environments and is passionate about leveraging CRM capabilities to drive customer engagement and retention.
This role will suit someone who is detail-oriented, creative, and experienced in executing high-impact campaigns across various channels.You'll bring:• Proven Experience: Expertise in managing CRM platforms and executing multi-channel marketing campaigns (email, SMS, web push).• Strategic Thinking: Ability to design and optimise automated customer journeys and lifecycle marketing strategies.• Technical Proficiency: Skilled in campaign QA, data analysis, and providing actionable insights to improve performance.• Collaborative Mindset: Works effectively across internal teams like Marketing, Sales, and Product Development.• Analytical Skills: Experience in campaign reporting, database growth strategies, and delivering on KPIs.• Leadership Qualities: A proven ability to mentor and manage a small team to success.The RoleBased at our Sydney Olympic Park office, you'll oversee the full spectrum of CRM activities, from daily campaign management to building sophisticated multi-touch customer journeys.Your key responsibilities will include:• Developing, deploying, and optimising email, SMS, and web push campaigns.• Designing and managing automated, multi-channel customer lifecycle journeys.• Providing regular reporting and insights on campaign performance and CRM growth.• Collaborating with internal teams to align marketing efforts with business objectives.• Managing CRM projects, including upsell campaigns, product reviews, and subscriber growth.• Maintaining data integrity and ensuring campaigns are executed flawlessly.Why Wait?If you're ready to bring your creativity, strategic thinking, and passion for CRM and marketing to a role that's both rewarding and challenging, apply today and be part of our exciting journey!4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers.
We are a family-operated business that specialises in outdoor recreation and lifestyle products.
Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.