Customer Engagement Officer RoleAs a Customer Engagement Officer at {company}, you will play a vital role in delivering exceptional experiences to our customers, facilitating their journey from service enquiry through to intake, service contract development and renewal.This permanent full-time position is based at Joondalup and offers a range of benefits, including salary packaging and leave loading.Key Responsibilities:Provide high-quality customer service using a person-centered approach across multiple channels.Efficiently and effectively use customer data software to create, maintain and optimise customer information and service requests.Manage a high case load of diverse and unique customer portfolios with exceptional time management skills.Utilize experience within the Disabilities and NDIS sector.Benefits:Enjoy a wide range of employee benefits, including discounts on HBF Health, Alinta Gas, RAC assistance, Commonwealth Bank products, and more.Bring a friend on-board and receive $2000 as a reward.Access fleet cars for work-related travel and free parking.Participate in the Purchased Leave Program to increase annual leave up to 6 weeks each year.Take advantage of salary packaging (up to $18,550) and leave loading (17.5% payable on annual leave).