Albatross Tours have been creating remarkable memories for Australians and New Zealanders travelling throughout Europe since 1995. We offer a unique and innovative range of small group escorted touring, designed for travellers who want to see more and truly enjoy their European holiday.
Albatross Tours is based in Brisbane, Australia and are a division of the award-winning global travel company – The Albatross Group. Here in Australia we were awarded the prestigious National Travel Industry Award of ‘Most Outstanding Tour Operator - Specialised’ in both 2023 and 2024.
The Albatross Group puts people and relationships at the heart of its success and lives the Albatross Way; Professional, Human, and Win/Win. The team is led by Shelley Poten, winner of Wholesale/Tour Operator of the Year at the 2024 Women in Travel Awards.
About the role
The National Sales Manager (Australia & New Zealand) is responsible for delivering trade and partner sales growth and driving the Albatross Tours sales strategy.
As a key member of the Albatross Tours Team, you will work closely with partners to increase product knowledge, and grow sales. It is essential that you are results driven and have a strong record of growing sales in the travel industry.
Your key responsibilities will include:
* Represent Albatross Tours with consumers & our trade partners, including roadshows, customer events, trade shows, industry and networking events
* Deliver engaging and inspiring presentations, articulating our USP to consumers and trade
* Build exceptional product knowledge and representation
* Consumer and trade sales pipeline creation, lead nurturing and growth
* Build and nurture key strategic consumer and trade relationships
* Develop sales on a territorial, regional and individual basis
* Effectively manage ROI against expenditure & time resources, working within budget to maximize sales
* Work closely with the Founder & Tour Designer, Managing Director, Marketing & Inside Sales Team, and Finance Administrator
* Track and maintain accountability to weekly, monthly and yearly KPI targets and business objectives
* Share knowledge, experience and market feedback with the team at meetings, through Teams and in 1-2-1's
* Complete a regular schedule of reporting, including sales activities overviews, market intelligence, competitor analysis, expenses, forward activities and calendar of events
* Effectively use and manage the customer and agency database
* Lead and develop national sales team growth as required
Required Skills and Experience
* Minimum 3 years' experience in a Sales role - with ambition for growth
* Extensive knowledge of the Australian & New Zealand outbound travel industry
* Experience with consumer direct sales
* Established relationships with retail network partners
* A track record of sales growth in previous roles
* A thorough knowledge of Microsoft Office
Competencies for Success
* Aligned to our values of Professional, Human and Win/Win
* Engaging and confident public speaker
* Results driven and effective sales strategist
* Strong interpersonal and communication skills
* Emotional intelligence and active listening skills
* Ability to work independently and to agreed targets
* A ‘can do’ attitude and team player, willing to be proactive, positive and flexible
In return for your passion, hard work and sense of fun, we offer a friendly work environment to develop your professional skills. The role is a permanent, full-time role initially office-based with the opportunity to apply for our hybrid/work from home flexibility, after probation.
Click Apply Now and submit a cover letter stating why you are the best person for this position along with your resume. Please note that applications are encouraged now whilst interviews will be scheduled and take place in February 2025.
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