S4/HANA Client Support and Training Officer
Exciting permanent opportunity to join the Finance Solutions team.
The role
This position is responsible for providing advice, support, and training for Queensland Health's corporate finance, business, and logistics solution (S/4HANA) and associated Financial Services systems. This position focuses on finance, procurement, asset management, and maintenance training that meets the changing needs of the organisation and enables users to effectively and efficiently perform business functions.
Specific technical tasks include end user support including system functionality issues, interpretation of data, system and user governance and compliance, reporting queries, access and user account maintenance; enhancement requests; preparation, organisation, and facilitation of training sessions; creating and maintaining learning materials; maintenance of training databases; user acceptance testing; provide input to stakeholder communications.
The successful person
You will have demonstrated:
* Advanced communication, interpersonal, problem-solving, analytical thinking, and project management skills including the ability to effectively consult and negotiate and engage with business, technical, and other stakeholders of all levels.
* Advanced written communication skills that demonstrate attention to detail in grammar, punctuation, style, formatting, and consistency.
* Demonstrated ability to operate as a collegial and collaborative member of a multi-disciplinary team.
About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
Corporate Services Division partners with the Department and the Hospital and Health Services to provide contemporary expert advice and specialist corporate services. We have the agility to work across the health system to deliver these services through our branches: Business Services, Corporate Enterprise Solutions, Finance, Governance, Assurance and Information Management, Human Resources, Legal, Supply Chain Surety and System Procurement — all underpinned by culturally inclusive values.
* A fast-paced, challenging and supportive environment
* Competitive salary + generous superannuation and leave loading
* Flexible working arrangements
* Career training and development
How to apply
To apply for this opportunity:
* Please submit your resume (including the details of two referees), and
* A short-written response (maximum 2 pages, dot points acceptable) on how your experience, abilities, knowledge, and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
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