Hospitality / Travel / Tourism Front Office NSW | Newcastle - Crystalbrook Kingsley Permanent / Full Time 24/10/2024 An exciting career opportunity in a sustainably led, luxury Hotel environment Enjoy a market leading range of benefits - including a 50% F&B Discount Experience using a hotel management system such as Opera is highly regarded Crystalbrook Kingsley, is the culturally connected icon of Crystalbrook Collection's portfolio of sustainably minded, boundary pushing, luxury hotels.We are seeking like-minded trailblazers to join us on our Positive Rebellion – could that be you?A transformation of Newcastle's iconic City Administration building, our design-led hotel features 130 rooms, Roundhouse rooftop restaurant, Romberg's rooftop bar and Ms Mary Bar and Terrace.The Role You will support the Rooms Division Manager in leading the day-to-day operations of the Front Office Department.You will help encourage, motivate, and grow the Front Office Team to deliver service that leaves the guests dreaming of their next visit.Your finely tuned luxury aesthetic will ensure that guests and collaborators have a truly sophisticated experience at Crystalbrook Kingsley.About You: Demonstrated experience in developing and inspiring a high performing team.Super cool nature under pressure and the ability to keep calm in challenging situations.Hidden Technical talents that appear when Opera is black screen!Guru Level knowledge of PMS (Opera) Proficient in Outlook, Word and Excel Suitable Diploma level qualification in hospitality To be successful in this position, we are seeking individuals with experience in a similar Duty Manager position - ideally from the Hotel industry.You will be an invested communicator and be a natural problem solver - you should be well organised and value a team environment.Our Hotels are collaborative and inclusive and a like minded approach will be valued.You should be open to work within a 7 day roster and this is likely to include weekends and public holidays.You will be an ideas person who uses initiative to resolve issues easily.Finally, we would appreciate strong IT skills and experience using Opera PMS would be highly regarded.The benefits of working with us: As a member of our Front Office Team, you will work with exceptional people in a supportive and passionate environment.We also have a long list of benefits that include: · Competitive Salary package of $73,348 per annum · a market leading 50% F&B discount across all of our Venue's · $99 Room rates and a friends and family discount · lifestyle benefits including extra leave · online learning and career development plan · tailored EAP programme · service recognition awards Why us: Crystalbrook Collection is an award-winning hotel development and management company, with Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded.After only 6 years in operation, we own and manage over AU$1 billion in luxury hotel assets currently located across NSW and QLD.Our growth phase has escalated with exciting plans that include aspiration for further Australian & overseas expansion.Unfortunately, we are unable to consider those on short term working holiday or student visa's for this opportunity.