Looking for a job with flexibility and amazing growth opportunities? Crunch Fitness is hiring Our No Judgements philosophy creates an inspirational culture dedicated to providing exceptional experiences for our members. We believe in fostering a positive environment where both our team and members can thrive. Crunch Fitness in Victoria is seeking a Group Fitness Lead to deliver excellence in Member Experience and business operations. About Us Crunch Fitness is a global brand with a No Judgments philosophy, it's our everyday mantra that drives us to create a welcoming community for everyone. Our clubs, designed to offer everything under one roof, are well invested in and are massive in size, have a culture of fun and inclusivity, and are serviced by high performance teams who have a passion to succeed. On mission to grow, we’re looking for passionate and driven people who want to join our Crunch family and grow with us. Role Overview As the Group Fitness Lead, you will be the driving force behind our group fitness programs at Crunch Fitness, ensuring exceptional class experiences and high-quality service for all members. Your primary focus will be on managing schedules, instructor performance, and class offerings to drive engagement and member satisfaction. You’ll work closely with your team of instructors to deliver diverse and dynamic classes, foster a positive and inclusive fitness community, and contribute to the overall success of the club. In this role you will be leading Crunch Fitness Hoppers Crossing, Epping, Highpoint & Richmond which will require occasional travel to different clubs. Schedule Development • Create Group Fitness (GF) schedules tailored to each club's needs • Meet class schedule targets and budgets • Launch new GF schedules quarterly • Respond to feedback Schedule Performance • Analyse class performance • Analyse instructor performance • Apply improvement strategies where necessary • Oversee Class cover systems and communication Instructor Development • Recruit and onboard new instructors • Mentor instructors for performance • Provide program training • Recognize and reward high-performing instructors Instructor Recruitment and Talent Search • Recruit, interview, and onboard new instructors • Actively search for new instructing talent Class Cover Management • Manage class cover systems and communication • Review covers regularly to identify improvements • Keep accurate records of instructor availability and class covers Communications and Group Fitness Hype • Communicate GF updates to the team • Collaborate with staff to hype excitement • Work with marketing to promote new programs and events Why join the Crunch fam? • Competitive salary and benefits • Comprehensive On-boarding and Learning • Recognition and rewards Monthly Bonus scheme • Personal mentoring from the Senior Leadership team • Development for Career Progression • Work-Life Wellness program • Opportunities to participate in Crunch Community Projects Qualities and Experience • Certificate III in fitness • Certificate IV in Fitness (preferred but not necessary) • Experience in scheduling • Excellent customer service skills • Proven ability to drive goals • Strong communication skills • Passion for changing lives through health and fitness How to Apply If you’re passionate about delivering exceptional member experiences and driving business growth, we’d love to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you’re the perfect fit for the Group Fitness Lead.