Consumer Researcher
About Breville
Over the past 90+ years Breville has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. Breville enhances people’s lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more impressively or easily than they’d thought possible in their own home and ultimately allowing them to “Master Every Moment”.
A career at Breville is truly a one-of-a-kind experience. It’s more than working for a global leader; it’s an opportunity to be a part of something that impacts people all over the world.
About The Role
Breville is looking for a Consumer Researcher to join our New Product Development (NPD) team in Sydney on a maternity leave contract. Our research is pragmatic and applied, with the goal of enabling Breville to design and build products that help users achieve masterful food results. The research we carry out includes a mix of qualitative and quantitative design research methods and practices.
This position would suit someone with experience in design, UX, or market research methods and practices, preferably with a background in mixed-methods research. You’ll report directly to the Senior Global Category Manager, but day-to-day, you’ll be working with our cross-functional category teams within the organisation.
Successful candidates will be comfortable leading research projects, including developing research plans, facilitating groups, interviews, and usability studies, analysing findings, and presenting results. You’ll work across a number of challenges, from exploratory investigations of user needs and attitudes to practical assessments of a product’s usability.
Key responsibilities include:
* Designing, planning, and executing user research alongside product development teams, including working with external research providers where required.
* Collaborating with UX designers, industrial designers, food experts, engineers, researchers, and marketers on projects to explore user needs and validate design outcomes.
* Helping teams integrate insights from research into their product development projects.
* Screening, incentivising, and organizing external respondents to participate in our research.
* Contributing to Breville’s research methods and tradecraft.
We’re Interested in Hearing from People Who Have:
* 5+ years’ experience as a researcher
* Tertiary degree in a relevant field
* Experience leading research projects, including developing research plans, facilitating research activities, analysing findings, and presenting results
* Experience with qualitative research methods, facilitation, and analysis
* Demonstrated ability to work in a team environment, work unsupervised, and help drive cultural change
Key Attributes:
* Compelling written and spoken communication
* Strong planning, organisation, and documentation skills
* Willingness to jump in the deep end and pick up the tools to get the job done
* Comfort with ambiguity and experimentation
* An interest in multiple disciplines and approaches, with the ability to quickly dive into a new domain or process
We feel that this role would suit a candidate with:
* A passion for learning about the world, human behaviour, and the motivations that lie beneath the surface, especially in the realm of food culture and cooking
* A background in mixed-methods research, with experience in survey design and quantitative analysis being desirable
* Experience working in new product design/development and familiarity with the realities of working within product development organisations
* The ability to speak another language is an asset
What we offer you:
* Flexible work arrangements
* Competitive compensation package
* A fun and rewarding team environment
* Opportunity to work for an Australian Stock Exchange listed company
* Employee assistance program
* Paid parental leave policy
* Employee discounts of up to 50% on all our electrical products
* Corporate health and wellness benefits
To Apply
Come and make your mark with this global leader by applying today via the Apply Now button.
Please note Breville Group will never ask applicants through email, phone, text message, or direct message on social media to provide identity documents, personal details, or financial information such as bank details.
Breville Group is proud to be an Equal Opportunity Employer.